Question
What kind of help does the DDI Support Chatbot provide?
Answer
The DDI Support Chatbot can answer a variety of questions and provide guidance on locating services and knowledge.
Examples of solutions the DDI Support Chatbot provides:
- The ability to chat with a Live Customer Support associate
- This includes DDI Customer Support (support for DDI Customers and Associates using DDI Products and Solutions)
- This does not include Internal Support (DDI Associate support for hardware and software)
- Quick search of existing support knowledge
- Ability to locate your ticket information
- Contact information for DDI Support
- General information located on DDIWorld.com
- Links to DDI Products and solutions