Insight Tool Scoring Does Not Work When Opening Document in Chrome or Edge

Question

Why does the Insight scoring tool not score when being opened with Google Chrome or Microsoft Edge?

Answer

This is due to the limitations of Google Chrome and Microsoft Edge as .pdf viewers. 

Please open the file with Adobe Acrobat or your organization's supported .pdf viewer.

When your .pdf viewer supports the scoring feature you will notice the scoring bubbles will be dark and filled in.