What should I do if I encounter an "Access Blocked" message on some of my DDI content?

 

 

Situation

I can login to Pinpoint and can access some content. When I try to access Podcasts and other multimedia content I see a "Access Blocked" screen blocking the content:

 

Cause:

This is due to the content being blocked by your organization's IT Department.

 

Solution:

  1. Use a personal device to access the Podcasts and other multimedia content
  2. Reach out to your organization's IT Department for assistance in getting the Podcasts and other multimedia content unblocked
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