What do I do if I cannot locate my DDI Workshop pre-work?

 

 

Situation:

The participant does not have needed pre-work for an upcoming workshop.

 

Cause:

This could be caused because the participant either cannot find their loaded pre-work because they are looking in the wrong location, or it has not properly been uploaded into their account.

 

Solution:

  1.  Ensure that the participant is looking for the pre-work in the correct DDI account.
  2. If the pre-work is not there, reach out to a member of the Workshops team or a Resourcing Specialist to inform them of the situation. Include the date of the workshop and the participant's name.
  3. Alternatively, email workshops@events.ddiworld.com with the same information.
Print Article