When I click the Start Button in my Test, the Test will Not Load

Summary

How to disable pop-ups to start my assessment.

Body

Issue:

When I click the Start Button in my test, the test will not load

Resolution:

When you click the Start button and nothing happens, check in the upper right hand corner of your search bar(where the URL is housed) and there will be a red X that displays when you click the Start button. Click on the red X and select to always allow popups to this site. Once you select this, go back and reclick the Start button and it should launch.

 

How to enable pop-ups

Details

Details

Article ID: 20549
Created
Tue 9/16/25 1:53 PM
Modified
Wed 3/18/26 11:20 AM