When I Try to Download a File, I Get a "Couldn't Download - No Permissions" Message
Summary
What to do when the following error appears: "Couldn't Download - No Permissions"
Body
Situation:
Whenever I try to download a file I get a "Couldn't Download - No Permissions" error:

Cause:
This is caused by a known error with Microsoft Edge on Microsoft's side and usually affects all websites
Solution:
- Use another browser (such as Google Chrome or Mozilla FireFox) to download your files
- Reach out to your organization's IT Department for further assistance
Details
Details
Article ID:
20147
Created
Wed 8/20/25 9:55 AM
Modified
Fri 3/13/26 10:49 AM