What should I do if my Assessment simulation is not responding or frozen?
Summary
This article addresses what to do if an assessment is frozen.
Body
Question
What should I do if my Assessment simulation is not responding or frozen?
Answer:
- Close your assessment window
- Do NOT clear cache and cookies
- Log back in to Pinpoint
- Relaunch assessment
Details
Details
Article ID:
20146
Created
Wed 8/20/25 9:55 AM
Modified
Fri 3/13/26 10:49 AM