Responses Have Already Been Submitted for These Items and Cannot Be Submitted Again Message

Question

I am receiving the following message. What do I do?

"Responses Have Already Been Submitted for These Items and Cannot Be Submitted Again"


Answer​​​​​​​

Here are some troubleshooting steps to take:

 

  • Close your browser, login to Pinpoint via an incognito browser window, then try relaunching your assessment
  • Login to Pinpoint using another browser (Google Chrome, Microsoft Edge, Mozilla Firefox) then try relaunching your assessment
  • Login to Pinpoint using a personal (non-organization owned) device then try relaunching your assessment

 

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